FAQs
Q: Do you accept Insurance?
NO – However, we can supply you with a superbill and you may submit it to your insurance if you desire. We
recommend you contact your insurance company to find out if and how much they will reimburse you.
Q: If you do not take insurance why do you need a copy of my Insurance Card?
Most Insurance companies require authorization for many medications prescribed in our office. If we
have a copy on file we can avoid lengthy delays in the process which takes between 24 and 72 hours.
Q: Why do you need a copy of my credit card?
The providers prefers a credit card be on file for any missed appointment charges or in case you forget to
bring payment at the time of the visit. This also helps to keep the office more efficient by spending less
time with the collections process.
Q: What if I don’t want to leave a Credit Card on file?
That’s fine. We accept Cash Check or Credit Card for payment BUT payment IS EXPECTED at the time of
your visit. Please be aware there will be a $25.00 charge for any returned checks.
Q: If I have Medicare but willing to pay out of pocket, is this allowed?
Yes.
Q: What if I forget my Check or Credit Card for payment?
Please call with a credit card or send a check or bring in payment BEFORE your next scheduled visit.
Q: I was charged for a missed appointment – why?
As explained in the paperwork you filled out at your initial visit, you are responsible to cancel your
appointment 24hours prior to the date and time. We can allow 1 courtesy missed appointment but ALL
future missed appointments will be charged at FULL FEE.
